Privacy Policy
CUSTOMER INFORMATION AND PRIVACY POLICY
The Cortland Savings and Banking Company is
committed to protecting the privacy of our customers’ information. As evidence of our strong commitment to protecting our
customers’ privacy, we have adopted the following privacy principles and have
implemented them at all levels of our organization.
Our policies apply to former and inactive customers as well as to current
customers.
1.
Our
Customers Expect Privacy.
We understand that you expect your personal and
financial affairs to be held in the strictest confidence.
As a customer of the Cortland Savings and Banking Company, you have
entrusted us to protect your privacy and to safeguard your personal information.
We take this responsibility seriously and have designed policies and
procedures to prevent misuse of this information.
2.
Why
We Collect, Retain, and Use Customer Information.
We collect, retain, and use information about you
that we deem necessary to administer our business and provide products,
services, and other opportunities to you. If
we collect information about you, we do so for a specific business purpose; and
if you request, we will tell you why we are collecting the information.
Some of the reasons we use your information are the following:
·
To
protect and administer your records, accounts and funds.
·
To comply
with certain laws and regulations.
·
To help
us design and improve our products and services.
·
To better
understand your financial needs.
3.
We
Will Maintain Accurate Information.
Maintaining the accuracy of your personal information
is important. We have procedures to
help assure that your personal information is accurate, current and complete.
We also have procedures to correct inaccurate information in a timely
manner, including processes to update information or remove outdated
information. If you discover any
information we have about you that is incorrect, please let us know.
4.
We
Limit Employee Access To Your Information.
Access to personally identifiable
information about you is limited to those employees who have a specific business
reason to know such information. Our
employees are educated and trained on the importance of confidentiality and
privacy of customer information. Appropriate
disciplinary action is taken if employees do not adhere to this Policy, or
procedures relating to this Policy.
5.
Security
Procedures Protect Your Information.
We establish and maintain security procedures
designed to help prevent unauthorized access to your private, confidential
information. These procedures help
to provide assurance that our computers, hardware, software, and other
technology maintain a high level of integrity.
In addition, our third party processors test for security regularly and
provide us with authentication for our review.
6.
We
Restrict Disclosure of Account Information.
It is not our policy to sell your private,
confidential information to others. We
do reveal specific information about your accounts or other personally
identifiable data to parties outside our organization under the following
circumstances:
·
You
request or authorize disclosure.
·
The
information is provided to help complete a transaction
initiated
by you.
·
The
information is provided to a reputable credit bureau
or
similar information reporting agency.
·
The
disclosure is otherwise lawfully permitted or required.
·
When we
work with businesses outside our organization
to
provide products and / or customer support services.
7.
We
Maintain Your Privacy When We Do Business Outside Our Organization.
It is sometimes necessary to provide personally
identifiable information about you to a party outside our organization.
Some examples are when we use a vendor or service company to prepare your
account statements or to provide support for one or more of our products or
services. We may also provide
nonpublic personal information to nonaffiliated service providers and joint
marketers. This may include the
marketing of our products, or other products, to enhance and expand the
financial products and services available to you. When we work with outside
businesses or companies, these vendors agree to safeguard your personal and
confidential information, and they must also abide by all applicable laws and
regulations.
YOU DO NOT NEED TO REQUEST CONFIDENTIALITY…
IT IS OUR STANDARD PRACTICE.
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